contact & terms

CUSTOMER SUPPORT

We aim to respond within one to three working days

ENQUIRIES, SALES & AFTER SALES:  support@rockwellpublishing.zohodesk.com

 

SHIPPING RATES

A subsidised amount for shipping (and packing) is added for the first set only on each order.

UK = £1.95  •  Europe = £4.95  •  Rest Of The World = £6.95

All further sets on the order the postage is included free of charge. 

Please ensure you add all the card sets you wish to buy at any one time to the same order to take advantage of these subsidised rates as items cannot be combined afterwards.

The shipping amount is added automatically at check out from our fulfilment centre. Card sets are sent by trackable mail. We aim to always deliver your order as quickly as possible, however due to sometimes common delays within the postal system, please allow three weeks delivery before contacting us. If after this time you have not received your order, we will endeavour to first trace the items(s), then if necessary send replacements. 'Customer is King' and customer satisfaction is our priority, however we do not tolerate any 'bad attitudes'.